punemobile.com

Advanced Mobile Repairs Training Syllabus.

A.       INTRODUCTION

.        INFORMATION

1.        G S M .

2.        MOBILE HANDSET.

3.        TYPES.

4.        FUNCTIONS.

5.        TOOLS FOR MOBILE REPAIRING.

6.        INTERNAL SPARE PARTS.

7.        HARDWARE PROBLEMS.

8.        SOFTWARE PROBLEM. 

b.        INFORMATION ABOUT G. S. M. SERVICE :- 

1.        SINGLE BAND HANDSETS.

2.        DUAL BAND HANDSET.

3.        SERVICE PROVIDER.

4.        SWITCHING CENTER.

5.        NETWORK TOWER.

6.        CUSTOMER CARE CENTER.

7.        AIR TIME.

8.        TALK TIME.

9.        AIR TIME RATE.

10.        CALCULATION OF BILL.

11.        DOT CHARGES.

12.        MOBILE COMMUNICATION.

13.        MOBILE TO MOBILE.

14.        MOBILE TO LAND LINE.

15.        LAND LINE TO MOBILE. 

c.        SIM CARD AND FEATURES :- 

1.        MEMORY.

2.        SECURITY:

3.        PIN CODE.

4.        P U K CODE.

5.        S M S.

6.        MMS.

7.        WA P.

8.        CALL COST.

9.        G P R S.

10.        CALL FEATURES.        

d.        MOBILE PHONE MANUFACTURING COMPANIES.

 

e.        FEATURES AND FUNCTION OF MOBILE HANDSET. 

f.        INTERNAL SPEAR PARTS OF HANDSET. 

g.        ACCESSORIES OF HANDSETS. 

h.        TOOLS AND EQUIPMENTS REQUIRED FOR REPAIRING.

 

      HARDWARE  TROUBLESHOOTING
 

A.   RINGER PROBLEMS 

1.        LOW  RING .

2.        NO INCOMING RING.
 

B.  VIBRATOR  PROBLEMS 

1.        NO  VIBRATION.

2.        WEAK  VIBRATION. 

C.  MIC PROBLEMS 

            1. LOW  OUT GOING VOICE.

            2. NO  OUT GOING VOICE. 

  D. SPEAKER  PROBLEMS 

1.        LOW INCOMING VOICE.

2.        NO INCOMING VOICE.

3.        HUMMING.

4.        VOICE NOT CLEAR

5.        DISTURBANCE  IN VOICE. 

   E.  BATTERY  PROBLEMS 

1.        DEAD BATTERY.

2.        BATTERY FAST DISCHARGING.

3.        BATTERY NOT CHARGING.

4.        INFORMATION ABOUT BATTERY

5.        TYPES AND WORKING BATTERY. 

   F. CHARGING  PROBLEMS 

1.        NO RESPONSE FROM THE PHONE FOR CHARGING .

2.        HANDSET DISPLAY SHOW CHARGING INDICATION 

            BUT BATTERY DOES NOT GET CHARGED.

3.        " NOT CHARGING "

4.        " DISCONNECT CHARGER"

5.        "RECONNECT CHARGER"

6.        NO CHARGING INDICATION ON DISPLAY

7.        HANDSET SHOW CHARGING INDICATION

8.        WITHOUT CONNECT CHARGER. 

  G.  DISPLAY  PROBLEMS 

1.        TOTAL BLANK DISPLAY / NO  DISPLAY.

2.        LINE CUT DISPLAY. 

3.        CUT THE EDGE OF DISPLAY.

4.        FAINT OR DARK DISPLAY.

5.        BLINKING DISPLAY.

6.        BREAK. DAMAGED OR INK OUT FROM THE DISPLAY. 

   H.  KEYPAD  PROBLEM 

1.        BUTTONS NOT WORKING .

2.        ONLY AFTER HARD PRESS BUTTON  WORK.

3.        HANG .

4.        FEW SPECIFIC BUTTON NOT WORKING.
 

   I.  L. E. D. PROBLEM  

1.        LIGHTS BEHIND THE DISPLAY AND KEYPAD not working.

2.        FEW LIGHT OFF OR NO CHANGE IN COLOR

3.        DISPLAY HANDSET.
 

   J.  SIM CARD PROBLEM    

1. AFTER INSERTING S I M CARD DISPLAY   SHOW "ERROR S I M"

      OR "INSERT S I M" 

   K.  HANDSET TURNS OFF AUTOMATICALLY

 

   L.  SCROLLING SWITCH PROBLEM

           

 

   M. NETWORK PROBLEM 

        1.DISPLAY NOT SHOWING NETWORK BAR

        2.DISPLAY SHOW FOLLOWING MESSAGE

                        a. CALL ENDED

                        b. LIMITED SERVICE

                        c. NO ACCESS

                        d. EMERGENCY CALL

                        e. NO NETWORK FOUND

                        f. NO SERVICE OR CALL FAILED OR SEARCHING  

    N.  DEAD HANDSET 

             1. TOTAL DEAD.             2. WATER LOCK.    

    O.  OTHER PROBLEM 

            1.PROBLEM IN HANDS FREE SOCKET

            2.PHONE IS ON ONLY WHEN CHARGER IS CONNECTED.

                  ( ON/ OFF SWITCH PROBLEM)
 

C     Software Problems
 

1.        DEAD.

2.        CONTACT SERVICE.

3.        USER LOCK.

4.        SIM LOCK.

5.        NETWORK LOCK.

6.        EPROM PROBLEMS.

7.        FLASH PROBLEMS.

8.        VERSION UPGRADE.

9.        VERSION DOWNGRADE.

10.        VIRUS SOLUTION.

11.        APPLICATION PROBLEM.

12.        LOGGER SOFTWARE.

13.        ONLINE UNLOCKING.

14.        TWISTER FLASHER.

15.        GRIFFIN .

16.        D C T 3 FLASHER.

17.        I M E I REPAIR SOLUTION.

18.        N C K. P C K.

19.        MENU CODE.

20.        SOFTWARE SECRET CODES.

21.        SECRET CODES.

22.        RESET PHONES.

23.        FORMAT USER DATA.

24.        BACKUP USER DATA.

25.        NETWORK PROBLEM.

26.        CONTRAST SETTING.

27.        FLASH ID UPDATES.

29.        UI SETTINGS.

30.        FACTORY SETTINGS.

31.        PPM .

32.        M C U.

33.        PM. 

35.        CONTACT RETAILER.

36.        ALL CODES REMOVE.

37.        ALL LATEST SOFTWARE PROBLEMS.